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Areas of Shipping

For Theme Parties or Entertainment services, partyManao.com’s vendors currently deliver within Mumbai, Pune, Bangalore and Chennai.

For other products such as Return Gifts, partyManao.com ships the products directly to almost all parts of India.We ship on all days except Sunday and National Holidays.

Shipping/Delivery Charges:

Shipping and Delivery charges vary based on product and location of delivery and is clearly listed when ordering the product.

Estimated Delivery Time:

For all other items, partyManao.com ships your items through couriers. For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

Hidden Charges: partyManao.com does not charge you any hidden charges you will get the final price during check out. Applicable government taxes are added to your order and are listed per item.

partyManao or Smart Craft Pvt Ltd’s entire liability to you shall be the refund of the money charged from you for any specific order, under which the unlikely liability arises. Under no circumstance shall partyManao or Smart Craft Pvt Ltd be liable for any consequential, indirect or remote loss that you or your friends and family may suffer.

Shipping Items to different locations for the same order

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.

International Locations: Currently we do not deliver to locations outside India

Tracking Packages/Orders: To track your orders, please call our customer support at 022 61424242 or write to us at contact@partymanao.com

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.

Return Policy

For products that are shipped to you, we have a ‘no questions asked’ 7 day return policy only on un-opened items. Also please ensure that while returning the items are packed properly so that the original packing of the product is not damaged in transit. The return shipping charges needs to be borne by the customer. In case of damage to the original packaging or the goods partyManao.com reserves the right to determine a fair value of the product on return and the same shall be binding on both parties.

Please send us a mail at contact@partymanao.com or call us on 022 61424242 to obtain a Return Receipt Number before you ship the item back to us.

No goods will be accepted without a Return Receipt Number.

For goods bought on discount the return will be through partyManao.com Gift coupons/vouchers.

For goods bought on MRP, we will refund the money through a cheque. Cheques will be sent only to the billing address of the customer.

The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 7 working days but in case of payments by Cheque or online transfers, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.

For products which are incorrectly shipped, damaged in transit, with defects, please send us a mail at contact@partymanao.com or call us on 022 61424242 to obtain a Return Receipt Number. We will pay the return shipping charges and will send a replacement within 7 working days. We reserve the right to pay you back in case there are no stocks left of the item returned.

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